Service Advisor - Fareham

The Role:

Silcom Recruitment is currently supporting an expanding motor trade business, based near Fareham, in the search for a Service Advisor to join their dynamic and customer-focused team.

This is an excellent opportunity for an individual with experience in a dealership or garage environment who is looking to move into a Monday-to-Friday position, away from the pressures of a dealership environment all while continuing a rewarding career in the motor trade.

As a Service Advisor, you’ll act as the central point of contact for all maintenance-related queries and be responsible for coordinating day-to-day vehicle support and compliance.

Key Responsibilities:

Serve as the first point of contact for client service and maintenance enquiries.

Schedule and manage vehicle servicing, repairs, and inspections.

Maintain accurate service history and compliance records.

Oversee maintenance authorisation and expenditure.Input and manage data in CRM and maintenance systems.

Monitor MOTs, tax renewals, and vehicle documentation.

Raise and price maintenance contracts.Identify and flag recharge costs.

Handle and process parking, speeding, and other penalties.

What We're Looking For:

Previous experience in a Service Advisor or similar customer-facing motor trade role.

Strong organisational skills and attention to detail.

Excellent communication and customer service abilities.

A proactive approach and a team-oriented mindset.

Package & Benefits:

Basic Salary: £28,000 - £30,000 (dependent on experience)

Quarterly Bonus Scheme

Annual Pay Review

Hours: Monday to Thursday [9:00am – 5:00pm], Friday [9:00am – 4:00pm]

No Weekend Work

22 days holiday plus bank holidays (increasing with service)

Friendly and supportive working environment

Additional company benefits

If you believe you have the enthusiasm, communication skills and drive to thrive in this Service Advisor opportunity, we would love to hear from you.

Don’t worry if your CV is out of date - please get in touch and we can help with the rest.

To apply for this role as a Service Advisor and find out more details, please forward your CV to Drew Pilcher at Silcom Recruitment, drewp@silcomrecruitment.com or call 02380 012 300 in strict confidence.