Service Operations Manager - Bristol

The Role:

Our client, a renowned dealership located in Bristol, is on the lookout for an experienced Service Operations Manager to join their dynamic team.

The ideal candidate will bring a background in fast-paced, customer-facing environments—ideally within the automotive sector. They are seeking someone with exceptional leadership abilities, a positive and proactive attitude, outstanding organisational skills, and a knack for multitasking and meeting deadlines.

Responsibilities & Requirements of a Service Operations Manager:

Oversee and optimise customer flow to enhance their experience.

Coordinate the Front of House team to manage customer transitions smoothly.

Review and act on customer satisfaction feedback to improve services.

Coach and inspire team members on best practices.

Serve as a primary contact for customer inquiries.

Support the Service Manager in daily Front of House operations.

Foster positive relationships with both staff and customers.

Package:

Basic Salary Up To £35,000 + OTE £40,000 UNCAPPED!!

Hours: Monday to Friday [8:00am – 6:00pm] & typically (1-in-4) Saturdays!!

If you believe you have the necessary knowledge, experience, and enthusiasm to succeed as a Service Operations Manager, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for this role as a Service Operations Manager and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 012 300 in strict confidence.