Service Reception Manager - Basingstoke

The Role:

We have a new and exciting vacancy to join a great client of ours as a Service Reception Manager for a busy dealership, based in Basingstoke. Reporting to the Aftersales Manager, you will be responsible for the following:

Role & Responsibilities:

Responsible for the day to day management of Service Reception, ensuring correct processes are followed and targets are achieved

Providing an exceptional level of customer care and satisfaction

Have at least 2 years’ experience in a Franchised Dealership, working in a similar role. 

Managing the bookings process for servicing and repairs

Have high energy and bring a positive influence to the service department

Interacting with customers face to face, over the phone and digitally

Selling additional products and services

The Package:

Up to £27,000 Basic Salary, OTE £35,000 + great company benefits.

Monday to Friday 08:00 - 18:00. Saturday morning cover only in the absence of Service Advisors.

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.