Service Advisor - Southampton

hash VAC-1645
hash Automotive, Workshop, Aftersales & Customer Service
hash £25,000 to £30,000 Per Annum
hash Southampton
hash Permanent

The Role:

Silcom Recruitment currently seek an experienced motor trade Service Advisor for an established franchise car dealership group, based in Southampton, the role will work as part of a team and report into the Service Manager. 

Superb earning potential on offer as well as a refreshing rota based working system. 

Current motor trade and Kerridge system experience preferred. 

Responsibilities & Requirements:

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Order the relevant parts for the workshop and allocate accordingly

Package:

£20,000 - £25,000 Basic Salary (experience dependent) + Bonus (OTE Circa £30,000+)

Week 1 - Monday to Friday - 7:00am - 3:30pm

Week 2 - Monday to Friday - 8:30am - 5:00pm

Week 3 - Monday to Friday - 9:30am - 6:00pm

One in three Saturday mornings.

To apply for this role and find out more details, please forward your CV to Sam Langford, Silcom Recruitment. saml@silcomrecruitment.com or call 02380 016174 in strict confidence.

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