Service Advisor - Southampton

hash VAC-1445
hash Automotive, Workshop, Aftersales & Customer Service
hash £24,000 to £30,000 Per Annum
hash £30k OTE Uncapped, plus a company demo vehicle.
hash Southampton
hash Full Time

The Role:

We are recruiting on behalf of an established motor trade group dealership, with a new and used site based on the outskirts of Southampton. Our client are keen to add a Service Advisor to their team on a full time basis, you will be responsible for the following:

 

Duties will include:

  • To meet & greet your customers, & clarify their Service, MOT and/or repair requirements.
  • To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service.
  • To up-sell products & Service Plans, handle objections and record sales activity.
  • To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles.

 

Experience Required:

  • You will currently be working in a Service Advisor position, with ideally a minimum of 2 years’ motor trade experience in a dealership environment.
  • Prior experience in a customer service based role in the motor trade is essential.
  • Experience within parts would be very benefical to our client.
  • Excellent communication skills.
  • Team player with a flexible attitude; is willing to ensure customer satisfaction
  • You need to hold a full driving licence

 

The Package:

Basic Salary (Experience Dependant) up to £24,000 On target earnings of £30,000 plus a company demo vehicle!

Monday to Friday 8:00am - 18:00pm, Saturday 08:30am – 12:30pm (1 in 3 Rota)

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Josh Maitland, joshm@silcomrecruitment.com at Silcom Recruitment or call 02380 016174 in strict confidence.

You may also be interested in...

£36,500 to £50,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Melksham
The Role: Silcom Recruitment is seeking an experienced Vehicle Technician to join a well-established main dealer, based in Melksham. Applications are encouraged from qualified Vehicle Technicians, Service Technicians, Diagnostic Technicians or MOT Testers with a proven trac...
View Details & Apply
£35,000 to £46,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Southampton
The Role: Silcom Recruitment is delighted to be supporting a well-established, respected, forward thinking and ambitious dealership group in their search for an Assistant Service Manager. This is a fantastic opportunity for an experienced Senior Service Advisor wanting a step ...
View Details & Apply
£30,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Mountsorrel
The Role: Silcom Recruitment is seeking an experienced Vehicle Technician to join a well-established, used car operation, based in Mountsorrel. Applications are encouraged from qualified Vehicle Technicians, Service Technicians, Diagnostic Technicians or MOT Testers with a ...
View Details & Apply
£18,000 to £55,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Bristol
The Role: Our client, a successful and customer-focused main dealer, is looking for a Car Sales Executive to join their busy showroom in Bristol. This is a fantastic opportunity to work with a respected dealer group, offering strong earning potential, manufacturer training, an...
View Details & Apply
£40,000 to £48,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Basingstoke
The Role: Silcom Recruitment is seeking a Vehicle Damage Assessor to join an established, main-dealer group, based around the outskirts of Basingstoke. Our client also welcomes those looking to move into a Vehicle Damage Assessor role from related backgrounds, such as: P...
View Details & Apply