Service Advisor - Bursledon

The Role:

Silcom Recruitment currently seek an experienced customer service advisor for an established, prestige franchise car dealership, based around the outskirts of Southampton, the role will work as part of a team and report into the Service Manager. 

Great earning potential on offer as well as a lovely working environment. 

Current motor trade customer facing experience preferred, not essential. 

Responsibilities & Requirements:

Strong customer service experience. Face-to-face & telephone

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Package:

Basic Salary £23,000 - £26,000 (experience dependent) + Bonus (OTE Circa £28,000)

Monday to Friday - 8:00am - 6:00pm

Saturday rota - one in three - 9:00am - 1:00pm

To apply for this role and find out more details, please forward your CV to Sam Langford, Silcom Recruitment. saml@silcomrecruitment.com or call 02380 016174 in strict confidence.