Service Advisor - Andover

The Role:

Silcom Recruitment are recruiting on the behalf of a motor trade dealership group based in Andover. Our client is currently seeking a Service Advisor to join their established team.

As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.

Responsibilities & Requirements:

Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.

Direct contact with customers allows you to make a substantial impact on their satisfaction, making our aftersales operation a resounding success.

Conduct visual inspection and quick-test to assess the vehicle's status.

Monitor repair status and address additional repair services as needed.

Responsible for job packs and associated documentation.

Customer service experience, diary/time management and use of multiple IT software systems required.

Salary:

Salary £25,000 - £28,000 {Depending on experience} + an achievable OTE of £34,000!

Monday to Friday {46 hour working week}.

Saturday {1-in-5} 08:00am – 1:00pm.

Benefits:

25 days holiday + bank holidays

Free Eye Care Vouchers

Pension Scheme

If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Service Advisor opportunity, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Josh Maitland at Silcom Recruitment, joshm@silcomrecruitment.com or call 02380 012 300 in strict confidence.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**