Senior Service Advisor - Southampton

hash VAC-1492
hash Automotive, Workshop, Aftersales & Customer Service
hash £26,000 to £32,000 Per Annum
hash On Target Earnings aswell as fantastic company benefits.
hash Southampton
hash Full Time

The Role:

We are recruiting on the behalf of an established motor trade car dealership group, with a site based around the outskirts of Southampton. Our client is currently seeking an experienced Senior Service Advisor to join their team. 

Our client are able to consider experienced Service Advisors who are keen to take the next step in their career, into a senior, supervisory position.

Reporting to the Aftersales Manager , the successful applicant will be responsible for the following:

 

Responsibilities:

  • As a part of this service team, you will work towards ensuring every customer has the best experience possible.
  • This will include overseeing the front of house team, helping with other service advisors daily duties, booking their vehicle in for service (face-to-face & telephone), up-selling where possible & progress updates on their vehicle.
  • This position is predominantly customer focused and the successful candidate must have an excellent customer service background. 
  • Reporting to the Aftersales Manager with teams KPI's and customer complaints etc.
  • If you currently work within a franchised main dealer, and are an experienced (5 years +) Service Advisor, or a Senior Service Advisor, Assistant Service Manager, Service Team Manager or similar, this role would be ideal for you.

 

The Package:

£26,000+ Basic starting salary, dependant on experience - £30,000 - £32,000 On Target Earnings as well as fantastic company benefits.

Monday to Friday - 8:00am - 18:00pm - One-hour lunch - Saturday on rota (one in two) 8:30am - 13:00pm

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.

You may also be interested in...

£36,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Southampton
The Role: We are recruiting on behalf of an established and growing independent motor trade business with multiple sites, seeking to add a Senior Service Advisor / Workshop Controller to their team based in Southampton. This is a brilliant opportunity for an experienced Ser...
View Details & Apply
£28,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Basingstoke
The Role: We are recruiting on behalf of a valued client based near Basingstoke, seeking to add an experienced Senior Service Advisor to their aftersales team, within their modern dealership. This is a fantastic opportunity for a confident and professional Service Advisor w...
View Details & Apply
£30,000 to £32,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Swindon
The Role: We are delighted to be recruiting on behalf of an established and reputable independent garage based in Swindon, seeking an experienced Service Advisor to join their team. This is a fantastic opportunity for an individual with previous experience in a Service Advi...
View Details & Apply
£31,000 to £37,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Yeovil
The Role: An exciting opportunity has arisen for a Service Administrator to join a well-established main dealership group based in Poole. This is a chance to be part of a top-tier facility with a highly regarded aftersales team. As a Service Administrator, you’ll play...
View Details & Apply
£38,000 to £41,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Southampton
The Role: Silcom Recruitment is excited to be seeking a skilled MOT Tester to join a respected automotive service team in Southampton. Known for their high standards of quality and customer satisfaction, our client is committed to providing an excellent environment for profess...
View Details & Apply