Customer Service Advisor - Southampton

The Role:

Silcom Recruitment are collaborating with one of the South Coasts leading motor groups with the hire of an accomplished Customer Service Advisor for their dealership based in Southampton.

Our client is in need of an experienced Customer Service Advisor who counts themselves as a customer service expert, confident and passionate about their work, well-prepared and seeking their next challenge!

If you would like to work within a fast-paced environment, then this could be the opportunity for you!

Responsibilities & Requirements of a Service Advisor:

Face-to-face & telephone customer service experience essential 

To deal with customer requirements for service and repair in an efficient and accurate manner to ensure the highest standard of Customer Service

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Package:

Basic Salary: £26,500 + Bonus | OTE: £30,000+ per annum + Company Car

Hours: Monday to Friday (8:00am – 6:00pm)

(1-in-2) Saturdays (8:00am -1:00pm)

If you believe you have the necessary knowledge, experience and enthusiasm to succeed as a Customer Service Advisor, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Sam Langford at Silcom Recruitment, saml@silcomrecruitment.com or call 02380 012 300 in strict confidence.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**