Contact Centre Advisor - Outskirts of Southampton

The Role:

We at Silcom Recruitment are actively seeking an experienced Contact Centre Advisor to join our premium client on a full time basis. Based on the outskirts of Southampton, you will be an integral part of a successful and driven team, providing the highest quality customer service as a part of a high performing dealership.

If you have a background of high quality customer service, you could be the perfect candidate for this office based role.

Experience Required:

Current or recent contact centre experience preferred (not essential).

Experience of delivering customer service over the phone (inbound & outbound), establish the customer’s key service / repair requirements.

To qualify and log all incoming sales enquiries for presentation to management and other team members.

General customer service & administration desired.

IT literate 

The Package:

Basic salary from £19,500 - £23,000 per annum [dependant on experience]

Monday to Friday | Rota: 7.30am - 4.30pm & 8.30am - 5.30pm

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Jacob Ford, Silcom Recruitment. jacobf@silcomrecruitment.com or call: 02380 016174 in strict confidence.