Service Advisor - Southampton

hash VAC-1500
hash Automotive, Workshop, Aftersales & Customer Service
hash £20,000 to £22,000 Per Annum
hash + 28 Days Holiday
hash Southampton
hash Permanent

Silcom Recruitment are pleased to be recruiting on behalf of an independent car repair workshop based on the outskirts of Southampton. Our client is keen to add an experienced Service Advisor to their team on a full time basis, you will be responsible for the following:

The Role:

  • Managing the diary/workshop
  • Taking bookings
  • Managing courtesy cars
  • Ordering parts
  • Signing off expenditure for parts
  • Keeping customers up to date with their repairs
  • Estimates
  • Sales invoicing
  • Taking payment
  • Quality Control
  • Customer Liaison
  • Customer Services
  • Customer Retention
  • Courtesy to all customers and suppliers
  • Telephone calls
  • Ad hoc duties to help with the smooth running of the business

The Future:

  • VHC’s
  • Service plans
  • Warranty products (MOT pass)
  • Mail shots (MOT, Service, Timing Belt etc.)

The Package:

Basic Salary (experience dependant) up to £22,000 + 28 days’ holiday (including Bank Holiday’s)

Monday to Friday 8:00am - 6:00pm, Saturdays as overtime on occasion.

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Katie Juckes katiej@silcomrecruitment.com at Silcom Recruitment or call 02380 016174 in strict confidence.

You may also be interested in...

£35,000 to £55,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Swindon
The Role: Are you an experienced Vehicle Technician looking to join an award-winning, family-run dealership in Swindon? Our client has built an outstanding reputation for quality, customer service, and professionalism. As the business continues to grow, this is a fantastic ...
View Details & Apply
£30,000 to £37,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Basingstoke
The Role: Silcom Recruitment are recruiting on behalf of a well-established business based in Basingstoke. Our client is seeking an experienced Service Advisor to join their busy and friendly aftersales team. This is a fantastic opportunity for a motivated and customer-focu...
View Details & Apply
£27,000 to £32,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Outskirts of Southampton
The Role: Silcom Recruitment is delighted to be recruiting on behalf of a well-established prestige automotive retailer in the Outskirts of Southampton. This is an exciting opportunity to join a professional, customer-focused dealership representing a wide range of premium and...
View Details & Apply
£30,000 to £31,200 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Chichester
The Role: We're recruiting on behalf of a highly respected automotive retailer in Chichester, offering the chance to join a successful aftersales team within a modern dealership known for its commitment to customer service, quality, and career development. The site forms p...
View Details & Apply
£34,272 to £38,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Farnborough
The Role: Silcom Recruitment are pleased to be supporting a premium automotive retailer based in Farnborough, who are looking to appoint a skilled Vehicle Technician to join their modern aftersales workshop. This is an excellent opportunity to become part of a manufacturer-...
View Details & Apply