Service Advisor - Outskirts Of Melksham

The Role:

We have an exciting opportunity for an experienced Service Advisor to join our client—an established, multi-brand main dealership group with a strong presence in the local area. Based at their busy site on the outskirts of Melksham, this business is known for its stable, long-standing aftersales team and supportive, family-run culture.

This is an incredible time to join, as they continue to invest in growth and development—offering a great opportunity to become part of a well-respected and expanding team.

You’ll enjoy a Monday to Friday working week and a 12:00pm finish on a Friday every second week, a positive working environment, and genuine opportunities to progress as the business continues to evolve.

Key Responsibilities of a Service Advisor:

Handle service bookings via telephone, email, online inquiries, and interactive booking methods.
Provide a warm, welcoming experience for customers—managing their arrival, keeping them updated, and recommending additional services.
Generate invoices, process payments, and clearly explain any work carried out by technicians.
Rotate through administrative duties, with a particular focus on front desk operations, ensuring smooth booking and paperwork processes.

The Package:

Salary: £25,500 - £28,000 basic (up to £30,000 OTE depending on experience)
Hours: Monday to Friday – Week 1: 8:00am to 6:00pm | Week 2: 8:00am to 5:00pm
Friday 12:00pm finish on a rota basis & No Weekends!

If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Service Advisor, then we would like to hear from you.

Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest.

To apply for the role of Service Advisor and find out more details, please forward your CV to Drew Pilcher at drewp@silcomrecruitment.com or call 02380 012300 in strict confidence.