Service Advisor - Hedge End

The Role:

Silcom Recruitment currently have a great opportunity available for a motor trade experienced Service Advisor, working for an established client of ours based around the outskirts of Southampton.

As a Service Advisor, you will be working with and supported by an established and stable aftersales management team, responsible for overseeing all elements of the customer’s service and repair journey.

This role provides plenty of variety, is challenging and rewarding, along with the opportunity to work with some of the best vehicles in the world.

Our client is a well-respected employer locally, established and ever growing. They can offer a modern working environment, career development and strong employee benefits.

Responsibilities & Requirements in brief -

Face-to-face & telephone customer service experience essential 

To deal with customer requirements for service and repair in an efficient and accurate manner to ensure the highest standard of Customer Service

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Salary:

£26,000 - £28,000 Basic Starting Salary (Experience Dependent) + Bonus - Circa £30,000 Package

If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this position, then please do not hesitate to reach out to us, so we can discuss the opportunity in detail.

To apply for this role and find out more details, please forward your CV to Sam Langford at Silcom Recruitment, saml@silcomrecruitment.com or call 02380 012 300 in strict confidence.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**