Service Advisor - Basingstoke

The Role:

We currently have a superb opportunity for an experienced Service Advisor to join a well-established and highly reputable automotive dealership based in Basingstoke.

Our client is a successful franchised main dealership with a strong local presence and an excellent reputation for customer care. This is a fantastic opportunity to join a business that offers genuine long-term career progression and industry-leading training.

Working within a modern, high-performing aftersales team, you’ll be responsible for delivering a memorable customer service experience, supporting the service department, and ensuring smooth and efficient day-to-day operations.

Responsibilities & Requirements:

Greet and check in customers for service and repair appointments.

Act as the main point of contact between the customer and workshop team.

Upsell additional services and repair work where appropriate.

Ensure accurate preparation of job cards and invoices.

Communicate progress updates to customers and handle queries efficiently.

Previous experience in a main dealer service advisor role is essential.

A full UK driving licence is required.

Package:

Salary: Up to £32,000 basic salary (depending on experience) 

On Target Earnings: Up to £40,000 per annum!

Working Hours: Monday to Friday 08:00 - 18:00, with 1 in 4 Saturdays 08:00 - 12:00

Excellent long-term opportunity with genuine career development

If you are an experienced Service Advisor with the drive and leadership skills to succeed in a multi-site role – we want to hear from you!

Don’t worry if your CV is out of date – get in touch and we’ll help you with the rest!

To apply for the role as Service Advisor, and to find out more details, please forward your CV to Drew Pilcher – drewp@silcomrecruitment.com or call 02380 012300 in strict confidence.