Service Administrator - Portsmouth

The Role:

We are recruiting for a Service Administrator to join a state of the art premium dealership based in Portsmouth.

The ideal candidate will have previous motor trade experience and a strong customer service background.

Responsibilities and Requirements of a Service Administrator:

Job card preparation: Creating and organising documentation related to service tasks, including work orders and service requests.

Arrange bookings: Scheduling appointments and service visits for customers and answer.

General administration: Handling paperwork, data entry, filing, and other administrative tasks related to service operations.

Support the aftersales department: Assisting the aftersales team with various tasks, such as customer inquiries & follow-ups.

Ad hoc aftersales duties: Performing additional responsibilities and tasks as needed to support the aftersales operations effectively. This may include assisting with warranty claims, parts ordering, or customer communication.

The Package:

Salary: £26,450 + £6,000 OTE!!!

Hours: Monday to Friday [8:00am - 6:00pm] or [7:30am – 5:30pm]

(1-in-3) Saturday morning rota [8:00am – 1:00pm] Paid as overtime!!

If you believe you have the necessary knowledge, experience, and enthusiasm to succeed in this position as a Service Administrator, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for this role as a Service Administrator and find out more details, please forward your CV to Josh Maitland joshm@silcomrecruitment.com or call 02380 012 300 in strict confidence.