Senior Service Advisor - Swindon

hash VAC-3356
hash Automotive, Workshop, Aftersales & Customer Service
hash £35,000 to £40,000 Per Annum
hash Plus bonus and other great beneftis.
hash Swindon
hash Full Time

The Role:

Silcom Recruitment are currently recruiting for an experienced automotive Senior Service Advisor, to join a main dealership group based in Swindon that in recent years, have been awarded ‘Best Dealer Group of the Year’ for six consecutive years and crowned ‘Retailer of the Year’ in 2024.

This is a very hands-on role, you will be responsible for overseeing the operation of the service department and assisting with workshop control, to maximise productivity and efficiencies, retail invoicing, ensuring that the customer experience with the business is kept to a high standard and KPI targets are met.

We are looking for a candidate with enthusiasm and a dynamic personality who will share the energy and passion and contribute to our ongoing success. 

Responsibilities & Requirements of a Senior Service Advisor:

Responsible for overseeing the operation of the service department and assisting with workshop control, generate invoices, accept payments, and explain detailed work and any additional findings by technicians.

Proven track record of working in a similar role at supervisory/ assistant service manager level or similar.

Experience of working in a dealership/ automotive motor trade business is essential for this role.

Standing in as the acting Service Manager in the absence of senior management. Also acting as assisting with Workshop Control.

This role will have a strong focus on looking after the front of house team, working closely with the Service Advisors, mentoring and training where necessary.

The Package:

Basic Salary: £35,000 - £40,000 – experience dependent.

KPI Bonus: Non-contractual KPI bonus

Basic Hours: Monday to Friday, 8.00 am to 6.00 pm with ½ an hour unpaid lunch, every third Saturday 8.00 am to 12:00 pm. 

If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Senior Service Advisor, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for the role as a Senior Service Advisor and find out more details, please forward your CV to joshm@silcomrecruitment.com or call 02380 012300 in strict confidence.

 

You may also be interested in...

£38,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Hindhead
The Role: Silcom Recruitment is partnering with a brilliant motor trade organisation, who are looking for a confident, customer focused Service Advisor to join a busy, well-established automotive environment that values professionalism, expertise, and a high standard of custom...
View Details & Apply
£35,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Swindon
The Role: Silcom Recruitment are delighted to be supporting a premium and growing independent motor trade business in their latest phase of expansion, based in Swindon. We are seeking an experienced Assistant Service Manager to join their professional and friendly team. Thi...
View Details & Apply
£40,000 to £42,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Fareham
The Role: Are you a skilled Vehicle Technician looking for a rewarding opportunity? We are seeking an experienced and dedicated Vehicle Technician to join our established client, an independently run business specialising in high-quality vehicle maintenance and repairs. This rol...
View Details & Apply
£38,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Poole
The Role: Are you a skilled Vehicle Technician looking for a rewarding opportunity? We are seeking an experienced and dedicated Vehicle Technician to join our established client, specialising in high-quality vehicle maintenance and repairs. This role offers a competitive salar...
View Details & Apply
£40,000 to £45,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Poole
The Role: Silcom Recruitment are on the search for an experienced MET Technician for our client based in Poole. Our client is an established motor trade bodyshop group who are an approved & authorised repairer for multiple manufacturers. This business now seeks an MET Techn...
View Details & Apply