Automotive, Workshop, Aftersales & Customer ServiceThe Role
Are you an experienced Parts Advisor looking to take the next step in your career? Do you thrive in a professional, high-performing environment with a strong customer focus?
We are proud to be working with one of the most highly regarded main dealer groups in the region, known for their supportive culture, modern facilities, and commitment to excellence. Based in Newbury, this dealership represents a premium, recognisable brand and offers genuine career progression for the right individual.
Responsibilities & Requirements Of A Parts Advisor:
Handling parts enquiries - face-to-face, over the phone, and via email
Processing parts orders accurately and efficiently for both retail and trade customers
Maintaining stock levels and completing regular inventory checks
Working closely with the workshop to ensure timely delivery of parts
Offering excellent customer service and product advice
Previous experience in a Parts Advisor role or similar within the motor trade (essential)
Strong communication and organisational skills
Confident IT skills and familiarity with Dealer Management Systems (DMS)
A customer-focused approach with the ability to work independently and as part of a team
Package
£27,000 basic salary (potentially negotiable)
£33,000 on-target earnings
Monday to Friday working hours (8:00am – 6:00pm)
1 in 3 Saturdays (morning hours)
Excellent career development opportunities within a leading dealer group
If you believe you have the skills, passion, and experience to thrive as a Parts Advisor - we’d love to hear from you.
Don’t worry if your CV is out of date - please get in touch and we’ll guide you through the rest.
To apply or learn more, contact Drew Pilcher on drewp@silcomrecruitment.com or call 02380 012300 in strict confidence.
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