Aftersales Manager - Croydon

hash VAC-1766
hash Automotive, Workshop, Aftersales & Customer Service
hash £50,000 to £60,000 Per Annum
hash OTE £70,000 - £80,000 + car scheme, bupa healthcare and other company benefits.
hash Croydon
hash Full Time

The Role:

Silcom Recruitment is recruiting on behalf of one of our clients, who seek an experienced Aftersales Manager in Croydon. Reporting to the Head of Business, you will be responsible for the following tasks & duties:

Duties will include:

A complete understanding of Aftersales process’ in a modern dealership.

To liaise with company representatives to maintain manufacturer standard requirements & KPI targets.

Manage the day to day operations of the Service & Parts Department to ensure the key targets of the franchise are achieved.

Must have the drive and determination to deliver outstanding customer satisfaction with the overall objective of increasing turnover and profit to exceed set budgets.

To have a hands-on approach to manage, motivate and train staff to ensure the growth and development of the departments. This is KEY.

Create, agree and control sales, merchandising, recruitment & advertising and aftersales promotion plans to support the achievement of Service & Parts department plans and budgets.

Relevant Experience & Qualifications Required:

Current/ recent automotive Aftersales Management experience is essential.

Experience of working with a main dealer would be highly advantageous

The successful candidate will be able to demonstrate how they have consistently delivered an above budget financial performance.

Experience of managing a team of around 15 + people would be essential to succeed in this role.

The Package:

£50,000 - £60,000 basic with an OTE of £70,000 - £80,000 + car scheme, bupa healthcare and other company benefits.

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.

You may also be interested in...

£36,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Southampton
The Role: We are recruiting on behalf of an established and growing independent motor trade business with multiple sites, seeking to add a Senior Service Advisor / Workshop Controller to their team based in Southampton. This is a brilliant opportunity for an experienced Ser...
View Details & Apply
£28,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Basingstoke
The Role: We are recruiting on behalf of a valued client based near Basingstoke, seeking to add an experienced Senior Service Advisor to their aftersales team, within their modern dealership. This is a fantastic opportunity for a confident and professional Service Advisor w...
View Details & Apply
£30,000 to £32,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Swindon
The Role: We are delighted to be recruiting on behalf of an established and reputable independent garage based in Swindon, seeking an experienced Service Advisor to join their team. This is a fantastic opportunity for an individual with previous experience in a Service Advi...
View Details & Apply
£31,000 to £37,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Yeovil
The Role: An exciting opportunity has arisen for a Service Administrator to join a well-established main dealership group based in Poole. This is a chance to be part of a top-tier facility with a highly regarded aftersales team. As a Service Administrator, you’ll play...
View Details & Apply
£38,000 to £41,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Southampton
The Role: Silcom Recruitment is excited to be seeking a skilled MOT Tester to join a respected automotive service team in Southampton. Known for their high standards of quality and customer satisfaction, our client is committed to providing an excellent environment for profess...
View Details & Apply