Aftersales Contact Administrator - Outskirts of Southampton

The Role:

Silcom Recruitment are representing another of our top clients who seek an Aftersales Contact Administrator to join their well-established team, based on the outskirts of Southampton, the role will entail a mixture of customer service, admin/ data entry and contacting customers on a day to day basis. Reporting into the Group Contact Centre Manager.

Responsibilities:

Focus on day to day support for the contact advisors.

Inbound and outbound service & maintenance bookings. 

Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.

Candidate Requirements:

Strong Customer Service & Administrative skills.

Confident telephone manor.

Highly organised.

Package:

Up to £19,000 Basic salary with exceptional bonus structure, up to £800 per month!!! On Target earnings of £28,000 per annum + great company benefits.

Monday to Friday, 8:00 - 17:00. NO WEEKENDS.

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.