The Role:
We are recruiting on behalf of a top client of ours based in Portsmouth who are looking to add a Service Controller to join their aftersales team, in their state of the art facility, you will be responsible for the following:
Duties will include:
Establish understanding and an agreement with the customer of the work to be carried out.
Explain the work carried out on vehicles ensuring customers full understanding and authorisation.
Understand and adhere to manufacturer service requirements.
Liaise with the workshop and customer service hosts to make sure the customer is fully up to date with the progress of their vehicle.
Upsell service plans and other add ons where possible.
Experience Required:
You will ideally have experience of working in a similar position, with a minimum of 3 years’ experience in motor trade Aftersales (or similar).
Motor trade experience is essential.
Our client is looking for someone who will need to be technically minded with great upsell ability.
Smart appearance is key for this role
You need to hold a full driving licence.
The Package:
Salary up to £27,000 basic (experience dependant) with an OTE up to £33,000 Uncapped!! 3 month bonus guarantee at £500.
Hours: Monday to Friday 08:00 - 18:00, Saturday Rota (1 in 4 weekends)
If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.
To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.
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