The Role:
Silcom Recruitment is currently recruiting on behalf of a well-established dealership group, with a great site based in Wokingham. Our client is keen to add an experienced motor trade Service Advisor to their team, on a full time basis. Great motor trade hours and no weekends!!
Duties will include:
To meet & greet your customers, & clarify their Service, MOT and/or repair requirements.
To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service.
To up-sell products & Service Plans, handle objections and record sales activity.
To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles.
Experience Required:
You will ideally currently be working within a similar position, with ideally a minimum of 2 years’ motor trade experience in some capacity, Dealership/ Bodyshop etc.
Prior experience in a customer service advisor based role - Highly desired
Motor Trade experience is ideal.
If you have experience of assisting the Service/ Bodyshop Manager and overseeing colleagues, this would be beneficial to our client, this role will offer excellent career progression.
Excellent communication skills.
Team player with a flexible attitude; is willing to ensure customer satisfaction
You need to hold a full driving licence.
The Package:
Up to £25,000 Basic Salary, (experience dependant) Realistic OTE of £30,000 +
Hours Monday to Friday 08:00 - 17:00, NO WEEKENDS!
If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you. Click the APPLY NOW button below to find out more.
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