The Role:
Silcom Recruitment are working aside one of Hampshire’s most well recognised vehicle service garage chains to find a keen new Service Advisor to run their department local to Winchester.
Our client is in need of a Service Advisor or receptionist who counts themselves as a customer service expert, confident and passionate about their work, well-prepared and seeking their next challenge!
They are immediately open to considering experienced Service Advisors, motor trade service professionals and even those from different high-standard customer service backgrounds who wish to come work in a clean, professional environment.
Responsibilities & Requirements of a Service Advisor:
Face-to-face & telephone customer service experience essential
To deal with customer requirements for service and repair in an efficient and accurate manner to ensure the highest standard of Customer Service
To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service
To up-sell products & service plans, handle objections and record sales activity
To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles
Package:
Basic Salary: £24,000 - £28,000 + Performance Bonus
Hours: Monday to Friday (8:00am - 5:30pm) + alternate Saturdays (8:00am - 12:30pm)
If you believe you have the necessary knowledge, experience and enthusiasm to succeed as a Service Advisor, then we would like to hear from you.
**Don’t worry if your CV is out of date**
Please get in touch and we can work with you to do the rest!
To apply for this role and find out more details, please forward your CV to Jacob Ford at Silcom Recruitment, jacobf@silcomrecruitment.com or call 02380 012 300 in strict confidence.
APPLY NOW!!
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