Service Advisor - Stockton-on-Tees

The Role:

Silcom Recruitment are recruiting on behalf of a very well established motor trade dealership group, with a new and used dealership on the outskirts of Stockton-on-Tees. Our client is keen to add an experienced Service Advisor to their growing team on a full time permanent basis, you will be responsible for the following:

Duties will include:

To meet & greet your customers, & clarify their service, MOT and/or repair requirements.

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service.

To up-sell products & service plans, handle objections and record sales activity.

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles.

Experience Required:

You will currently be working within a similar position, with ideally a minimum of 2 years’ experience. 

Prior experience in a customer service based role.

Motor trade experience is essential.

Kerridge system experience desired.

Excellent communication skills.

Team player with a flexible attitude; is willing to ensure customer satisfaction

You need to hold a full driving licence.

The Package:

Up to £21,000 Basic salary (experience dependant) plus OTE as well as great company benefits.

Monday - Friday (8:00 - 18:00) 1 in 3 Saturday mornings (8:00 - 13:00)

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.