Service Advisor - Stockton-on-Tees

hash VAC-1355
hash Automotive, Workshop, Aftersales & Customer Service
hash £19,000 to £21,000 Per Annum
hash plus OTE as well as great company benefits.
hash Stockton-on-Tees
hash Full Time

The Role:

Silcom Recruitment are recruiting on behalf of a very well established motor trade dealership group, with a new and used dealership on the outskirts of Stockton-on-Tees. Our client is keen to add an experienced Service Advisor to their growing team on a full time permanent basis, you will be responsible for the following:

 

Duties will include:

To meet & greet your customers, & clarify their service, MOT and/or repair requirements.

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service.

To up-sell products & service plans, handle objections and record sales activity.

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles.

 

Experience Required:

You will currently be working within a similar position, with ideally a minimum of 2 years’ experience. 

Prior experience in a customer service based role.

Motor trade experience is essential.

Kerridge system experience desired.

Excellent communication skills.

Team player with a flexible attitude; is willing to ensure customer satisfaction

You need to hold a full driving licence.

 

The Package:

Up to £21,000 Basic salary (experience dependant) plus OTE as well as great company benefits.

Monday - Friday (8:00 - 18:00) 1 in 3 Saturday mornings (8:00 - 13:00)

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.

You may also be interested in...

£32,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Exeter
The Role: We currently have a superb opportunity for an experienced Service Advisor to join a well-established and highly reputable automotive dealership based in Exeter. Our client is a successful franchised main dealership with a strong local presence and an excellent rep...
View Details & Apply
£40,000 to £50,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Exeter
The Role: Silcom Recruitment is recruiting behalf of a new & exciting client of ours, who seek a skilled and motivated Vehicle Technician to join a well established, independent specialist vehicle workshop located in Exeter. This exciting opportunity offers the chance to work ...
View Details & Apply
£26,500 to £34,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Swindon
The Role: We have taken on an exciting position with a valued client, who are a long-standing and respected dealership based in Swindon, representing one of the UK’s most recognisable automotive brands. With a strong reputation for customer care and a commitment to quali...
View Details & Apply
£32,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Swindon
The Role: We are working in partnership with a well-established and highly reputable main dealer located in Swindon, who are actively seeking an experienced Vehicle Technician to join their growing aftersales team. This is a brilliant opportunity to join a business with a f...
View Details & Apply
£34,000 to £35,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Outskirts of Winchester
The Role: Silcom Recruitment is delighted to be working with a highly regarded, independent specialist vehicle workshop located on the outskirts of Winchester. We are seeking a skilled and flexible MOT Tester to join their professional team on a part-time basis. This is an ...
View Details & Apply