Service Advisor - Southampton

The Role:

Silcom Recruitment currently seek an experienced Service Advisor for an established, car dealership group, based in Southampton.

The role will work as part of a team and report into the Aftersales Manager. 

Our client ideally seeks motor trade customer service experience for this position, however anyone with strong customer service or face to face retail customer service experience would be considered.

You will also be given the opportunity to take a company car, as part of the package.

Responsibilities & Requirements:

Strong customer service experience. Face-to-face & telephone

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Package:

Basic Salary £27,000 (experience dependent) + Bonus (OTE Circa £6,000 however uncapped!)

Company Car

Monday to Friday - 8:00am - 6:00pm

Saturday rota – 8:30am - 1:00pm

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 012 300 in strict confidence.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**