Service Advisor - Southampton

The Role:

Silcom Recruitment currently seek an experienced service advisor for an established, car dealership group, based in Southampton.

The role will work as part of a team and report into the Service Manager. 

Our client does seek motor trade customer service experience for this position.

You will also be given the opportunity to take a company car, as part of the package.

Responsibilities & Requirements:

Strong customer service experience. Face-to-face & telephone

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Package:

Basic Salary £26,000 (experience dependent) + Bonus (OTE Circa £30,000+)

Company Car

Monday to Friday - 8:00am - 6:00pm

Saturday rota (not in place yet) likely to be - one in three – 8:30am - 1:00pm

To apply for this role and find out more details, please forward your CV to Sam Langford, Silcom Recruitment. saml@silcomrecruitment.com or call 02380 012300 in strict confidence.