Service Advisor - Southampton

The Role:

An opportunity has arisen for an experienced Service Advisor to join an established franchise car dealership group, with a site based in Southampton. Our client is keen to add an experienced Service Advisor to their growing team on a full time basis, you will be responsible for the following:

Duties will include:

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Experience Required:

You will currently be working as a Service Advisor or in a similar position within a main dealer, with ideally a minimum of 1-2 years’ aftersales experience

Kerridge or Pinnacle system experience beneficial

Excellent communication skills

Team player with a flexible attitude

You need to hold a full driving licence

The Package:

Competitive Basic Salary (Experience Dependant) OTE Circa £30,000+

Monday to Friday - Week One 8:00am - 6:00pm - Week Two 8:00am - 5:30pm - Week Three - 8:00am - 5:00pm

Saturday - 1 in 3 8:00am - 12:00

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Sam Langford, Silcom Recruitment. saml@silcomrecruitment.com or call 02380 016174 in strict confidence.