Silcom Recruitment currently seek an experienced Service Advisor for an established, car dealership group, based in Southampton. The role will work as part of a team and report into the Aftersales Manager.
Our client ideally seeks motor trade customer service experience for this position, however anyone with strong transferable skill set within customer service would be considered.
Responsibilities & Requirements:
Strong customer service experience. Face-to-face & telephone
To meet & greet your customers & clarify their service, MOT and/or repair requirements
To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service
To up-sell products & service plans, handle objections and record sales activity
To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles
Basic Salary up to £26,000 + Bonus (OTE £6,000!)
Monday to Friday - 8:00am - 6:00pm
Saturday rota (1 in 12) – 8:00am - 1:00pm
To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. firstname.lastname@example.org or call 02380 012 300 in strict confidence.
**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**