The Role:
An opportunity has arisen for an experienced Service Advisor to join an established franchise car dealership group, with a site based in Southampton. Our client is keen to add an experienced Service Advisor to their growing team on a full time basis, you will be responsible for the following:
Duties will include:
To meet & greet your customers & clarify their service, MOT and/or repair requirements
To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service
To up-sell products & service plans, handle objections and record sales activity
To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles
Experience Required:
You will currently be working as a Service Advisor or in a similar position within a main dealer, with ideally a minimum of 1-2 years’ aftersales experience
Kerridge or Pinnacle system experience beneficial
Excellent communication skills
Team player with a flexible attitude
You need to hold a full driving licence
The Package:
Competitive Basic Salary (Experience Dependant) OTE Circa £30,000+
Monday to Friday - Week One 8:00am - 6:00pm - Week Two 8:00am - 5:30pm - Week Three - 8:00am - 5:00pm
Saturday - 1 in 3 8:00am - 12:00
If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.
To apply for this role and find out more details, please forward your CV to Sam Langford, Silcom Recruitment. saml@silcomrecruitment.com or call 02380 016174 in strict confidence.
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