Service Advisor - Salisbury

The Role:

Are you ready to be the face of exceptional customer service?

Whether you're fresh out of school with no experience or a seasoned professional, we welcome you to join a dynamic team. Our client a premium brand, Salisbury dealership group are looking for a Service Advisor who is passionate about cars and dedicated to providing top-notch service to their valued clients.

Embrace this exciting opportunity to grow your career with a leading premium brand dealer group.

Responsibilities & Requirements of a Service Advisor:

Greet customers and assess their needs.

Coordinate and schedule service appointments.

Provide accurate cost and time estimates for repairs and maintenance.

Keep customers informed about their vehicle status and any changes.

Liaise between customers and the service team to ensure efficient workflow.

Recommend additional services or products to enhance vehicle performance.

Maintain detailed records of services and repairs.

Ensure a high level of customer satisfaction and handle any complaints or issues promptly.

Manage warranty claims and documentation.

Handle invoicing and payment transactions accurately.

The Package:

Basic Salary: £26,000 + OTE £38,000!

Hours:

Early Shifts: Two shifts from [8:00am to 4:30pm]

Late Shift: One shift from [9:30am to 6:00pm]

Saturday Rotation:

If you work the late shift, enjoy a Saturday shift from [8:30am to 12:30pm] on a rotational basis!

If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Service Advisor, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for the role as a Service Advisor and find out more details, please forward your CV to Josh Maitland, joshm@silcomrecruitment.com or call 02380 012300 in strict confidence.