Service Advisor - Outskirts of Waterlooville

The Role:

Here at Silcom Recruitment we have an exhilarating opportunity for one of our clients in the local area! We're thrilled to announce a new opening for an experienced Service Advisor just outside Waterlooville. Are you a bubbly professional with a zest for delivering outstanding customer service? Flourish in a vibrant setting where your contributions truly matter? If yes, this opportunity is tailor-made for you!

Responsibilities & Requirements of a Service Advisor:

Greeting and assisting customers during vehicle check-ins, whether in person, via phone, or email.

Managing appointments and facilitating sales-related interactions.

Procuring essential parts and providing customers with accurate cost estimates.

Monitoring the progress of ongoing work and tracking parts procurement.

Ensuring all necessary paperwork is completed accurately.

Liaising with the workshop on the progress of each customers vehicle.

Generating invoices and handling payment processing.

Supervising service and MOT reminder notifications.

Maintaining the GDS system up to date.

Handling the return of parts and managing credit transactions.

Previous experience in the motor industry as a Service Advisor advantageous but not essential.

Valid driving license.

Package:

Basic Salary of up to £34,000 (depending on experience)!!

Team based bonus scheme of up to £1600 per year!!

Hours: Monday to Friday [8:30am – 5:30pm].

Saturdays hours [8:30am – 1:00pm]

To apply for the role of Service Advisor and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 012 300 in strict confidence.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**