Service Advisor - Outskirts of Southampton

The Role:

Silcom Recruitment currently require an experienced customer service advisor for an incredible brand with an amazing facility, based on the outskirts of Southampton. The role will work as part of a team and report into the Aftersales Manager. 

Great earning potential on offer as well as a lovely working environment with an exceptional brand. 

Current motor trade customer facing experience is essential within a premium brand

Responsibilities & Requirements:

Strong customer service experience. Face-to-face & telephone

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Package:

Basic Salary between £28,000 - £30,000 (experience dependent) + bonus.

Monday to Friday - 8:00am - 18:00pm

Saturday rota - one in three weekends - 8:30am - 12:30pm

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.