Role:
We are recruiting on the behalf of an exciting client of ours, seeking to add an experienced Service Advisor for their well established business based in Orpington, Kent.
The role of a Service Advisor demands an understanding of an effective service and aftersales services, the ability to adapt to the individual needs of customers and provide excellent customer care.
Responsibilities:
The attributes to successfully fulfil this role are:
You will be required to maintain an in-depth knowledge of our products and related processes. The successful candidate will have:
Excellent Communication Skills
Flexibility
A proactive ability to follow up leads
Highly motivated to achieve targets
Excellent customer care skills
Good administration ability
Ideal candidate will have the following credentials:
Outstanding, communication and influencing skills
Exceptional customer service skills in the aftersales service and the commitment to maintain a high standard of customer care
Outstanding judgement and ability to act with discretion, diplomacy and tact are essential
A passion for sales and customer service.
An enthusiastic, dynamic and team orientated personality that offers help and support to others with ability to take direction and assist their colleagues when necessary
**Our client will consider experience from a transferable industry within Customer Service**
The Package:
Salary: £20,000.00 - £23,000.00 per annum dependant on experience, with an OTE of £28,000 + dependant on experience
Working hours: Monday to Friday 08.00 – 18.00 with 1 in 2 Saturdays 08:00 - 13:00
If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.
To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.
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