Service Advisor - Bursledon

hash VAC-1818
hash Automotive, Workshop, Aftersales & Customer Service
hash £26,000 to £30,000 Per Annum
hash Bursledon
hash Permanent

The Role:

Silcom Recruitment currently seek an experienced service advisor for an established, car dealership group, based around the outskirts of Southampton.

The role will work as part of a team and report into the Service Manager. 

Current motor trade customer facing or general motor trade experience preferred for our client.

Responsibilities & Requirements:

Strong customer service experience. Face-to-face & telephone

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Package:

Basic Salary £26,000 (experience dependent) + Bonus (OTE Circa £30,000)

Monday to Friday - 8:00am - 6:00pm

Saturday rota (not in place yet) likely to be - one in three – 8:30am - 1:00pm

To apply for this role and find out more details, please forward your CV to Sam Langford, Silcom Recruitment. saml@silcomrecruitment.com or call 02380 012300 in strict confidence.

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