Silcom Recruitment are eagerly searching for a passion filled Service Advisor to thrust themselves into a great new work opportunity with one of our biggest clients in the Oxfordshire area.
Our client is seeking a highly motivated and experienced customer service expert to take charge as a Service Advisor at their newly formed and refurbished main-dealership in Bicester to help elevate their overall site performance.
The ideal Service Advisor will be a progressive and confident individual, ready and adaptive to join a department of experienced Service Advisor professionals and work compatibly as a team.
Responsibilities & Requirements:
Current or recent motor trade Customer Service Advisor or Aftersales Advisor experience or alike is key
Face-to-face & telephone Customer Service Advisor experience essential
To meet & greet your customers & clarify their service, MOT and/or repair requirements
To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service
To up-sell products & service plans, handle objections and record sales activity
To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles
Basic Salary £25,000 - £28,000 (experience dependent)
+ Bonus (Around £3,000-£4,000 paid quarterly) & superb benefits!
Monday to Friday (7.00am - 5.00pm or 8.00am to 6.00pm) with a 1-hour break
Also (1in3) Saturday Mornings (8:00am – 12:00pm)
To apply for this role and find out more details, please forward your CV to Jacob Ford, Silcom Recruitment. email@example.com or call 02380 012 300 in strict confidence.
If you believe you have the necessary drive and capabilities of a successful Service Advisor…