Service Advisor - Basingstoke

The Role:

Silcom Recruitment have a fantastic opportunity to join our long-established client as a Service Advisor at their high performing dealership in the Outskirts of Basingstoke.

As a Service Advisor, you will play an integral part in the aftersales operations and in maintaining the expert levels of service delivered to all customers.

If you have excellent communication skills, a passion for delivering exceptional customer service, and a strong background in the automotive sector, we want to hear from you!

Responsibilities & Requirements of a Service Advisor:

Greet customers and provide a warm welcome to the dealership.

Schedule service appointments and maintain an organised booking system.

Provide cost estimates and explanations of services required.

Keep customers informed of the progress of their vehicle's service or repair.

Upsell additional services or maintenance as needed.

Handle customer inquiries and resolve any issues or concerns promptly and professionally.

Previous experience as a Service Advisor in the automotive industry is essential.

Ability to work efficiently in a fast-paced environment.

Strong organisational and time-management skills.

The Package:

Up to £28,000 Basic Salary + £35,000 Uncapped Bonus (Profit Share)

Monday to Friday [8:30 – 17:30] + 1 Hour Lunch + 1 in 2 Saturdays [8:30 – 12:30]

Strong support & training available to aid in future career progression.  

If you believe you have the passion, knowledge, experience and enthusiasm to succeed as a  Service Advisor, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for the role as a Service Advisor and find out more details, please forward your CV to Drew Pilcher, drewp@silcomrecruitment.com or call 02380 012300 in strict confidence.