Service Advisor - Aldershot

hash VAC-3124
hash Automotive, Workshop, Aftersales & Customer Service
hash £28,000 to £34,000 Per Annum
hash Brand accreditation + progression opportunities!
hash Aldershot
hash Permanent

The Role:

Silcom Recruitment are currently recruiting for an experienced automotive Service Advisor to join a dealership based in Aldershot with a rich history spanning over 50 years, backed by a reputable group known for its commitment to excellence in the automotive industry.

You will be the front line of customer service, liaising with clients, technicians, and other team members to ensure seamless service experiences.

The ideal Service Advisor would need to have previous experience in a similar role within the motor trade industry.

Responsibilities & Requirements of a Service Advisor:

Handle bookings through telephone, email, online inquiries, and interactive booking methods.

Manage customer arrivals and departures, providing updates throughout the day and promoting additional services.

Obtain approval from lease companies using the system.

Generate invoices, accept payments, and explain detailed work and any additional findings by technicians.

Rotate through administrative responsibilities, focusing on front desk duties, including booking and paperwork checks.

The Package:

£28,000 Basic Salary (Raised to £30,000 once accredited) + performance bonus!

Monday to Friday [8:00am – 17:30pm] & every fourth week [07:30pm – 17:00pm]

Saturdays [1 in 4] [08:00am – 12:00pm]

+ Great company benefits!

If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Service Advisor, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for the role as a Service Advisor and find out more details, please forward your CV to Drew Pilcher, drewp@silcomrecruitment.com or call 02380 012300 in strict confidence.

You may also be interested in...

£20,000 to £25,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Wareham
The Role: We are currently recruiting on behalf of our client, a family run dealership based in Wareham for a trainee Service Advisor due to an internal promotion. This is a fantastic opportunity for an individual who is looking for a route into the motor trade, the ideal indi...
View Details & Apply
£28,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Hindhead
The Role: Silcom Recruitment are seeking an experienced Service Advisor to join a valued client of ours at their state-of-the-art prestigious brand dealership in Hindhead. Due to a team growth project, our client is looking for a candidate with current or previous motor trade ...
View Details & Apply
£24,000 to £40,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Eastbourne
The Role: Are you passionate about the motor trade and customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want to hear from you! Our client, a multi-brand dealership with state-of-the-art showroo...
View Details & Apply
£27,000 to £33,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Grayshott
The Role: We're thrilled to partner with a premium brand dealership that is currently on the lookout for an experienced Parts Advisor to join their team in Grayshott. The ideal candidate would bring prior experience within the automotive industry, however our client will c...
View Details & Apply
£30,000 to £38,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Fleet
The Role: Silcom Recruitment are currently seeking an adept Customer Service Advisor with experience in the motor trade industry to join our client's body shop in Fleet. Our client specialises in comprehensive body repairs, restoration work, and welding, and they are eager...
View Details & Apply