Senior Service Advisor or a Service Advisor - Southampton

The Role:

Silcom Recruitment is currently on the lookout for an experienced Senior Service Advisor or a Service Advisor to join a premium brand dealership group situated in Southampton.

Our client is looking to add either a Senior Service Advisor or a Service Advisor to their growing team.

Responsibilities & Requirements of a Senior Service Advisor or a Service Advisor:

Act as a proficient liaison between customers and the workshop, overseeing a thorough vehicle check-in process, which involves reviewing customer and vehicle details.

Engage directly with customers to significantly influence their satisfaction, thereby contributing to the success of aftersales operations.

Supervise the repair process and coordinate any additional repair services.

Responsible for job packs and related documentation.

Prior experience as a Senior Service Advisor or a Service Advisor in the motor trade industry is essential!

Package:

Basic Salary:

£25,750 + Bonus – Service Advisor.

£30,000 + Bonus – Senior Service Advisor.

Hours: Monday to Friday [8:00am – 6:00pm] + Saturdays (1-in-4) [8:30am – 13:00pm]!

If you believe you have the necessary knowledge, experience, and enthusiasm to succeed as a Senior Service Advisor or a Service Advisor, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for this role as a Senior Service Advisor or a Service Advisor and find out more details, please forward your CV to Sam Langford at Silcom Recruitment, saml@silcomrecruitment.com or call 02380 012 300 in strict confidence.