Head Of Aftersales - Outskirts Of Coventry

The Role

Are you an experienced Head of Aftersales seeking a new challenge within a forward-thinking and expanding automotive group?

We are recruiting on behalf of a successful and rapidly growing business, currently seeking a proven Head of Aftersales to take full ownership of the aftersales function across five retail sites – located in Halesowen, Cannock, Bolton, Mountsorrel, and Towcester.

This is a fantastic opportunity for a seasoned multi-site aftersales leader to make a real impact, managing teams of up to 8 staff per site and working closely with senior leadership to deliver performance, profitability, and process consistency across the group.

Responsibilities & Requirements of a Head of Aftersales:

Must be a proven Head of Aftersales with a strong background in multi-site leadership within the motor trade

Oversee aftersales operations across all sites, ensuring consistent process, performance, and customer satisfaction

Lead, motivate, and support Service Advisors, Technicians, and Workshop Controllers to achieve departmental goals

Take full responsibility for budgeting, forecasting, and departmental P&LDrive efficiency, profitability, and compliance across all locations

Conduct regular site visits (company car and travel expenses provided)

Collaborate with senior management on strategic growth, process improvement, and customer service initiatives

Must be based within a reasonable distance of the listed locations, with flexibility to travel regularly

The Package:

Basic Salary: £45,000 - £50,000 (negotiable depending on experience)

Hours: 8:00am to 6:00pm – Monday to Friday.

Company Car + All Travel Expenses Covered

Excellent long-term opportunity with genuine career development

If you are an experienced Head of Aftersales with the drive and leadership skills to succeed in a multi-site role – we want to hear from you!

Don’t worry if your CV is out of date – get in touch and we’ll help you with the rest!

To apply for the role as Head of Aftersales, and to find out more details, please forward your CV to Drew Pilcher – drewp@silcomrecruitment.com or call 02380 012300 in strict confidence.