Customer Service Advisor - Basingstoke

hash VAC-1671
hash Automotive, Workshop, Aftersales & Customer Service
hash £22,000 to £25,000 Per Annum
hash Strong OTE, up to £30K, plus great company benefits
hash Basingstoke
hash Full Time

The Role:

Silcom Recruitment currently seek a Customer Service Advisor for an established car dealership, based in Basingstoke. The role will work as part of a team and report into the Aftersales Manager. 

Full bespoke training and development programme for all new employees in this role.

Current or recent customer service experience highly desired. If you have a passion for delivering a first class level of customer service, this could be the position for you.

NO MOTOR TRADE EXPERIENCE NEEDED - Just strong customer service experience.

Responsibilities & Requirements:

To meet & greet your customers & clarify their service, MOT and/or repair requirements

To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service

To up-sell products & service plans, handle objections and record sales activity

To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles

Package:

Basic Salary up to £25,000 (experience dependent) + Bonus (OTE £28,000 - £30,000)

Monday to Friday - 8:00am - 6:00pm

Saturday rota - one in three or four - 8:30am - 1:00pm

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 016174 in strict confidence.

You may also be interested in...

£40,000 to £45,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Poole
The Role: Silcom Recruitment are on the search for an experienced MET Technician for our client based in Poole. Our client is an established motor trade bodyshop group who are an approved & authorised repairer for multiple manufacturers. This business now seeks an MET Techn...
View Details & Apply
£28,000 to £36,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Newbury
The Role: Are you an experienced Service Advisor looking for your next opportunity within a thriving, forward-thinking automotive group? Our client, a reputable and customer-focused motor trade business, is currently seeking a Service Advisor to join their busy aftersales team...
View Details & Apply
£27,000 to £32,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Full Time Southampton
The Role: We are delighted to be recruiting on behalf of a well-established automotive business based in the Southampton area, who are seeking to add a Service Advisor to their experienced and friendly aftersales team. This is a rare Monday to Friday only opportunity – o...
View Details & Apply
£32,000 to £39,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Trowbridge
The Role: We are delighted to be recruiting on behalf of a well-established, multi-brand dealership based in Trowbridge, who are seeking to add a Vehicle Technician to their experienced aftersales team. This is a fantastic opportunity for a Vehicle Technician looking to wor...
View Details & Apply
£46,000 to £54,000 Per Annum Workshop, Aftersales & Customer Service, Automotive Permanent Newbury
The Role: We are currently seeking an experienced and driven Centre Manager to join a well-established and high-performing local tyre centre based in the outskirts of Newbury area. This is a fantastic opportunity for a hands-on, motivated leader with a background in fast-fi...
View Details & Apply