Customer Contact Advisor - Basingstoke

The Role:

Silcom Recruitment seek an experienced customer service individual, to join their business in the role of customer contact advisor to join our premium client on a full time permanent basis. Based on the outskirts Basingstoke, you will be an integral part of a team providing the best customer journey for our clients customers.

Relevant Experience Required:

Current or recent contact centre experience preferred (not essential).

Experience of delivering customer service over the phone (inbound & outbound), email and face-to-face.

Switchboard experience preferred.

General customer service, telephone manor & administration experience would be highly desired.

IT literate.

The Package:

Up to £21,000 dependent on experience + bonus - Realistic OTE £25,000 Uncapped + great company benefits. Top performing advisors in the business are earning over £30,000 in this role!

Week one: Monday – Friday:  08:00 – 17:00

Week two: 09:00 - 18:00

1 Saturday in 3:   08:00 – 13:00

If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this role, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for this role and find out more details, please forward your CV to Josh Maitland, Silcom Recruitment. joshm@silcomrecruitment.com or call 02380 012 300 in strict confidence.